The 5 Conflict Management Styles
In 1974, a pair of researchers – the eponymous Kenneth W. Thomas and Ralph H. Kilmann – studied workers and their routine conflicts in the workplace. Over time, they were able to observe a pattern of ways in which people resolved conflict; most methods could be distilled down to five core methods. These five options formed the basis of the Thomas Kilmann Conflict Model Instrument and the Thomas Kilmann Conflict Resolution Model.
5 CONFLICT MANAGEMENT STYLES
Collaborating Conflict Style
Competing Conflict Style
Compromising Conflict Style
Accommodating Conflict Style
Avoiding Conflict Style