What is the Thomas Kilmann Conflict Model?

The 5 Conflict Management Styles

In 1974, a pair of researchers – the eponymous Kenneth W. Thomas and Ralph H. Kilmann – studied workers and their routine conflicts in the workplace. Over time, they were able to observe a pattern of ways in which people resolved conflict; most methods could be distilled down to five core methods. These five options formed the basis of the Thomas Kilmann Conflict Model Instrument and the Thomas Kilmann Conflict Resolution Model.

5 CONFLICT MANAGEMENT STYLES

Collaborating Conflict Style

Competing Conflict Style

Compromising Conflict Style

Accommodating Conflict Style

Avoiding Conflict Style

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